Store Manager / Assistant Store Manager (60-100%) - Oerlikon
Additional Information
Overview:
Latte Stories is a brand new specialty coffee shop, with a brunch menu inspired by cross-cultural flavours. We opened the doors to two stores in Switzerland in 2024. Our concept is dedicated to creating a home-away-from-home for our international community. We offer an inviting place for gentle adventurers and daily difference-makers to kick back and connect over good coffee, interesting food and great conversations.
We are seeking an entrepreneurial, motivated and hands-on individual to join us as a Store Manager or Assistant Store Manager to drive sales and oversee the day-to-day operations of our store. If our concept resonates with you, please read on!
Responsibilities:
- Operational Excellence:
- Take full ownership of day-to-day operations of the store
- Be proactive in shaping quality and service standards to deliver excellent guest experience. Ensure adherence by the whole team to these standards.
- Manage inventory, ordering, and stock control.
- Team Leadership:
- Recruit, train, and manage a team of baristas and support staff.
- Foster a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback.
- Customer Experience:
- Ensure a high level of customer satisfaction through excellent service.
- Financial Management:
- Monitor and manage store budgets, expenses, and revenue.
- Implement cost-effective measures to maximize profitability.
- Community Engagement:
- Build and maintain positive relationships with the local community.
- Support with local events and partnerships to enhance the shop's presence.
Requirements:
- Experience in a managerial role within the food, beverage or hospitality industry. Some experience managing a restaurant or cafe is advantageous.
- Strong sense of ownership.
- Empathetic leadership and interpersonal skills.
- Open-minded to new ideas.
- Confident communication skills. Strong English and German skills are required. Swiss German is a plus.
- Passion for coffee and commitment to delivering an excellent customer experience. Knowledge in specialty coffee is an advantage.
- Ability to work independently and make sound business decisions.
- Availability/willingness to work on weekends.
- Driving license and car in Switzerland is an advantage.
What we offer:
- Competitive salary based on experience
- Performance-based bonuses and incentives
- Comfortable and controlled working hours and shift lengths
- An international, friendly and supportive team
- Be part of a growing business
- Career growth opportunities
Additional perks:
- Free coffee and food during work days
How to Apply
Please submit your resume, and cover letter outlining why you would like to join Latte Stories to lattestoriesch@gmail.com.
Applications sent without cover letters will not be reviewed or considered.
Marketing Internship (60-100%) - Cham or Oerlikon
Additional Information
Overview:
Latte Stories is a brand new specialty coffee shop, with a brunch menu inspired by cross-cultural flavours. We opened the doors to two stores in Switzerland in 2024. Our concept is dedicated to creating a home-away-from-home for our international community. We offer an inviting place for gentle adventurers and daily difference-makers to kick back and connect over good coffee, interesting food and great conversations.
We are seeking a pro-active, motivated and self-starter to join us as a Marketing Intern to support with a wide variety of marketing efforts. If our concept resonates with you, please read on!
About the Internship:
This internship is an educational opportunity for a self-starter to work directly with the founder to develop both short and long term marketing strategies for the coffee shop brand, Latte Stories.
We recruit marketing interns who are a fit for our company throughout the year. The internship will not lead to a permanent job opportunity at the moment, as we are prioritising giving different students relevant experience.
- Duration: Flexible start and end dates, but should be no less than 6 weeks in total.
- Workload: 40-100%
- Location: On-site at Latte Stories (must be able to travel to both Cham & Oerlikon), with remote work as well
- Compensation: 1200CHF per month (pro-rated if part-time)
Responsibilities:
You will get what you put in. We will shape the responsibilities based on areas you'd like to grow in to benefit your skills and career development. Here are examples of what you could work on:
- Build a marketing calendar with key campaigns and promotions in the next year
- Build campaign ideas from scratch
- Analyse and measure results from completed campaigns
- Research and propose local partnerships, collaborations and community outreach ideas
- Connect with potential partners to discuss and finalise collaboration deals or ideas
- Support drafting our regular newsletter
- Support with social media calendar and content execution
What we're looking for:
- University students enrolled in a business or marketing program
- Someone who is enthusiastic to "learn by doing"
- A self-starter who is proactive and not afraid to ask questions
- Comfortable working independently and taking initiative
What we offer:
- Unique chance to help shape the direction of a growing coffee shop brand
- Direct mentorship and collaboration with the founder
- Freedom to pitch and implement your own ideas
- A friendly and welcoming environment (with great coffee!)
Additional perks:
- Free food and coffee during work days
How to Apply
Please submit your resume, and cover letter outlining why you would like to join Latte Stories to lattestoriesch@gmail.com.
Applications sent without cover letters will not be reviewed or considered.